ISO 9001 – Quality Management System

What is ISO 9001?

The Quality Management System (ISO 9001) is the most widely used business management standard worldwide and specifies the procedures and processes a company applies in almost all its activities to improve the quality of its products and services.

The ISO 9001 standard is universal and applies to all types of organisations and businesses. However, it is structured differently to apply to each case, depending on the company’s size and operational sector.

ISO 9001 benefits

• Improved planning and management of the company
• Enhanced business strategy, policy and objectives based on risk and opportunity analysis
• Improved planning structure and tasks’ definition
• Consistent quality improvement and maintaining concerning the services and products offered
• Enhanced cooperation between customers and suppliers
• Staff development through the integration of training and information procedures
• More effective failures’ and problems’ management
• Reduction of final operating costs through better planning
• Competitive advantage for company’s marketing of the company and improved corporate image in the market
• Increased turnover and profits
• Possibility to use certification as a supportive means to access markets and submit tenders

Role of IDEC S.A.

• Assessment of the company’s current planning and infrastructure
• Consulting services to utilize structural and improvement opportunities
• Development of required documentation (Manual, procedures, documents)
• Staff training
• Supervision of ISO 9001 requirements’ implementation
• Internal audit of all procedures
• Certification procedure support
• Management System monitoring and support according to the current needs following the initial certification
• Scientific support on relevant legislation and regulations

See also